Back to Blogs
Iwd 2024 (2)
Share this Article

#InspireInclusion: Navigating the tech waters - A journey through WIT and insurance with Mili Mathew

  • Publish Date: Posted about 1 month ago

​I interviewed Mili Matthew, Technology Director, and she shared her thoughts on how we can #InspireInclusion by sharing her career journey into technology.

When we inspire others to understand and value women's inclusion, we forge a better world.

1.  How did your journey in the tech industry begin?

I did my Engineering degree in India and was the only student who got a job placement with IBM. Starting my career as a software engineer, I fell into testing and really enjoyed it. I made a significant move from India to the UK for personal reasons. I found my footing in Kent and landed my first job in London as a software tester.

2.  What was your experience like transitioning to the UK tech scene?

My second job at Charities Aid Foundation, is where I transitioned to a services-based industry and got to work closely with end-users, which allowed me to witness firsthand the impact of the software I was working on. I predominantly dealt with financial services software, which was heavily regulated and demanded a keen understanding of compliance.

3.  What was your experience like working in the UK Home Office?

Working in the UK Home Office was both exhilarating and challenging. We operated in a very agile manner, working on cutting-edge secure projects despite stringent governance requirements. It was an environment where technology played a pivotal role, and contrastingly found that technology is underused in the insurance sector.

4.  What challenges did you face in the insurance industry regarding technology adoption?

The insurance industry is notoriously risk-averse, which makes it difficult to introduce new technologies and embark on innovative projects. Many insurance companies don't see the adoption of new technology as advantageous, despite its potential to be a game-changer.

5.  How do you navigate the balance between offshoring vs. inhouse for a digital strategy in insurance companies?

The approach to offshoring largely depends on the digital strategy of each insurance company. Finding the right balance involves careful consideration of factors such as cost-effectiveness, talent availability, and project requirements that align with the Business strategy.

6.  How do you manage and maintain data in the insurance industry?

Managing and maintaining data in the insurance industry requires close collaboration between business teams and tech teams. It's essential to establish robust processes for data collection, storage, analysis, and security to ensure compliance and facilitate informed decision-making.

7.  Could you tell us about your involvement with "Women in Chaucer"?

I'm proud to be one of the founders of "Women in Chaucer," an initiative aimed at promoting gender diversity and inclusion in the Insurance industry. Despite having a significant presence in the tech sector, our team noticed a lack of female representation, particularly in engineering roles.

8.  What are the main challenges in getting women into tech, based on your experience?

Unless organizations actively prioritize diversity and inclusion efforts, the tech industry will continue to be heavily male-dominated. Studies like the McKinsey Inclusion Report highlight the importance of fostering diverse talent pipelines to drive innovation and competitiveness.

9.  What is the current landscape of diversity, equity, and inclusion (DEI) in the London markets?

There's a growing acknowledgment of the importance of DEI initiatives in the London markets. However, it's crucial to move beyond mere acknowledgment and actively work towards creating inclusive environments where all individuals can thrive and contribute their unique perspectives.

By sharing insights from my journey in testing, software engineering, agile delivery, and advocacy for diversity and inclusion, I hope to inspire others to embrace the transformative power of technology and drive positive change in the tech industry.