My Client are urgently looking for an Automation Product Manager with experience in Artificial Intelligence or Robotic Process Automation to fulfil the following role:
- The role will be responsible for supporting the strategy and design, and ensuring delivery of automated robotic and intelligent automated solutions for processes defined within the project scope.
- Lead analysis, service design, service transition of robotics and intelligent automation products and services, as well as other automation products and services.
- Set up and run series of customer workshops to capture user stories and associated processes that have been identified as being a candidate for automation.
- Work with BA and 3rd party consultants on process redesign.
- Documentation of current state business processes / requirements using BPMN 2.0.
- Evaluate documented processes and liaise with the 3rd party process optimisation consultant to recommendation which type of automation is the best-fit.
- Work alongside the process optimisation consultant and the business to re-engineer processes into a standardised repeatable process that can be automated.
- Identify any non-standardised process steps which would prevent the end-to-end process from being automated and agree scope of the automated elements, identify handover between robot/ human in 'to be' processes.
- Identify data sources, business / process rules and field definitions to enable data mapping to the proposed automated design.
- Work closely with The OSM Product Owner, SME's, IT and 3rd party suppliers to deliver the solution.
- Identify ICF controls, permission model touchpoints
- Assess license model implications
- Lead service design and service transition, define service requirements
- Document and deliver the Service Design Package for the new service to agreed EBRD standards
- Document the overall Service Operating Model for the new service
- Agree Service Transition Plan and associated acceptance criteria
- To determine and agree the detailed ITSM integration detailed requirements
- To work with EBRD on determining any training requirements
- To work with the programme team on the service transition technical requirements
Eames Consulting is acting as an Employment Business in relation to this vacancy.
