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Job Description

A leading insurance organisation are currently looking for a business process analyst to capture and document processes, work with the internal professional excellent team to create/amend workflows as part of a new proposition and continuous improvement initiative. 

The ideal candidate will be able to design functional workflows, and strong technical skills in mapping a business process into a workflow as well as deliver functional, technical, and system workflow specifications for complex business processes in a clear and concise manner 

Key skills: 

  • Previous experience working as a business process analyst or similar. 
  • Technical author experience is highly desirable. 
  • Previous experience working within the insurance industry, ideally general insurance or life and pensions. 
  • Strong process mapping and business process reengineering skills. 
  • Experience facilitating workshops and focus groups. 
  • Previous exposure to offshoring would be beneficial. 
  • Visio or Blueworks experience is essential.