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Job Overview

Change Analyst - Change Management and Operational Readiness

Location: Singapore Salary: $Associate/AVP level
Type: Permanent Start Date: ASAP
Posted: 5 months ago Contact: Gayathrii Madeei

Job description:

  • Successful delivery of the programme and workstreams
  • This role works within the Client Lifecycle Design and Management (CLDM) delivery team to support delivery of a quality service to our clients and achieve regulatory compliance across the end-to-end client lifecycle, including coverage of AML, KYC, Tax, OTC reform and FM regulations
  • Provide change management and business analysis expertise to support deployment of the preogramme's operating model into BAU
  • Identify and detail related change management requirements
  • Documentation of relevant analysis artifacts as required by project governance
  • Support functional design, testing and deployment of change initiatives

Key roles and responsibilities:

  • Develop a detailed understanding of all areas of the group CDD policy and procedures
  • Drive change management efforts to embed operating model changes across geographies, including business impact assessments, communications, training, go-live preparation and post-go live support
  • Assist with the roll-out of improved processes and practices, including User Acceptance Testing (UAT), User Verification Test (UVT, as part of Project go live, and BAU Change deployment
  • Manage and engage key stakeholders across client facing divisions, legal and compliance and financial crime risk, etc
  • Lead relevant working groups
  • Occasional need to work on weekends to support testing and go live activities

Key relationships:

  • Effectively manages relevant business stakeholders across the end-to-end client lifecycle, including relationship managers, product teams, COBAM and CET
  • Senior business analyst
  • Business analysis practice lead
  • Project managers
  • CLDM policy implementation
  • Regional and local change champions

Qualifications and skills:

  • Ability to take initiative, identify opportunities and work with minimal management oversight
  • Interpersonal skills in networking, influencing and decision taking
  • Subject matter expertise in CDD and CLM system and process
  • Strong communication skills – oral, written and presentation
  • Change management expertise
  • Knowledge of CIB, CB and BB business segments, client types and product offerings
  • Experience as a business analyst working in change management on a relevant project
  • Weighs up benefits of short term tactical and long term strategic options to ensure solutions are delivered to the appropriate scale, scope and timing
  • Knowledge of the regulatory environment and the ongoing developments
  • Process, commercial and operational awareness needed to develop appropriate solutions.
Job posted by Gayathrii Madeei - Registration Number: R1544112