Job Overview

Change Manager

Location: Singapore Salary: $VP/SVP level
Type: Permanent Contact: Gayathrii Madeei
Posted: over 1 year ago

Job description:

  • Successful delivery of the programme and workstreams
  • This role works within the client lifecycle design and management delivery team to support delivery of a quality service to our clients and achieve regulatory compliance across the end-to-end client lifecycle, including coverage of AML, KYC, Tax, OTC reform and FM regulations
  • Provide change management and project management expertise to support deployment of the programme's operating model into BAU
  • Identify and detail related change management requirements
  • Documentation of relevant analysis artifacts as required by project governance
  • Support functional design, testing and deployment of change initiatives

Key roles and responsibilities:

  • Support lead change manager in driving operating model deployment and adoption
  • Drive change management efforts to embed operating model changes across geographies, including business impact assessments, communications, training, go-live preparation and post-go live support
  • Assist with the roll-out of improved processes and practices, including User Acceptance Testing (UAT), User Verification Test (UVT, as part of project go live, and BAU change deployment
  • Manage and engage key stakeholders across client facing divisions, legal and compliance and financial crime risk, etc
  • Lead relevant working groups
  • Occasional need to work on weekends to support testing and go live activities

Key relationships:

  • Effectively manages relevant business stakeholders across the end-to-end client lifecycle, including relationship managers, product teams, COBAM and CET
  • Senior business analyst
  • Business analysis practice lead
  • Business analysts
  • Project managers
  • CLDM policy implementation
  • Regional and local change champions

Qualifications and skills:

  • Ability to take initiative, identify opportunities and work with minimal management oversight
  • Interpersonal skills in networking, influencing and decision taking
  • Subject matter expertise in CDD and CLM system and process
  • Strong communication skills – oral, written and presentation
  • Senior change management expertise
  • Knowledge of CIB, CB and BB business segments, client types and product offerings
  • Experience as a change manager or project manager working on a relevant project
  • Weighs up benefits of short term tactical and long term strategic options to ensure solutions are delivered to the appropriate scale, scope and timing
  • Knowledge of the regulatory environment and the ongoing developments
  • Process, commercial and operational awareness needed to develop appropriate solutions


Job posted by Gayathrii Madeei - Registration Number: R1544112