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Job Description

​Job duties and qualifications:

  • Office 365 applications and Windows 10 operating system support

  • Microsoft Active Directory and Office 365 Exchange Online management

  • Citrix Cloud/Microsoft Azure VDA/VDI platform management and support

  • HP Workstation, HP Thin Client, Lenovo laptop management and support

  • Cisco VoIP phones, Cisco Unified CM and Cisco Unity Connection Administration

  • Mobile device (iOS, Android) support managed through MDM platform (MobileIron)

  • Supporting video conferencing systems (Zoom, Neat, Poly)

  • Supporting Market Data Applications (Bloomberg Anywhere/Terminal, etc.)

  • Basic Network troubleshooting (DNS, DHCP, Network slowdowns, remote VPN/VDI connectivity problems, etc.)