Job duties and qualifications:
Office 365 applications and Windows 10 operating system support
Microsoft Active Directory and Office 365 Exchange Online management
Citrix Cloud/Microsoft Azure VDA/VDI platform management and support
HP Workstation, HP Thin Client, Lenovo laptop management and support
Cisco VoIP phones, Cisco Unified CM and Cisco Unity Connection Administration
Mobile device (iOS, Android) support managed through MDM platform (MobileIron)
Supporting video conferencing systems (Zoom, Neat, Poly)
Supporting Market Data Applications (Bloomberg Anywhere/Terminal, etc.)
Basic Network troubleshooting (DNS, DHCP, Network slowdowns, remote VPN/VDI connectivity problems, etc.)
