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Job Overview

Head of Channels support (Internet banking)

Location: Singapore Salary: Up to SGD 280,000 per annum
Type: Permanent Contact: Adrian Chua
Posted: 24 days ago

One of our clients is hiring for a Head of Channels support (Internet banking). This role will play a critical role in taking charge of all Application Support for Channels supports that includes all areas of Internet Banking. 

As the Head of Channels Support, you will be required to: 

  • Take charge of all day-to-day functional technology support that includes incident and problem management while keeping a look-out for opportunities on improving processes and controls
  • Matain and ensure strong partnership with key stakeholders, teams and counterparts. 
  • Manage high volume of online and mobile platform issues 
  • Responsible for multiple systems across correlated events to surface and resolve underlying issues
  • Manage senior management conversations from all application, business, infrastructure, security and operations 

The ideal candidate must possess: 

  • At least 10 years of working experience in relevant banking industry with proven working knowledge of large scale enterprise application development, capacity planning, re engineering and performance tuning
  • Good working knowledge of disaster recovery, system backup and restoration methods
  • SWIFT, host-to-host file transfer mechanism, Linux, Unix, Oracle P/SQL, Java, WebLogic, Splunk
Job posted by Adrian Chua - Registration Number: R1549798