Job Overview

Head of Claims Operations and Claims Delegated Authority

Location: London Salary: Salary and package competitive
Type: Permanent Contact: Sam Crayk
Posted: 5 months ago

Head of Claims Operations and Claims Delegated Authority

I’m currently working closely with the Chief Claims Officer of a Global Insurer on the appointment of a Head of Claims Operations and Claims DA. The role will be integral in helping to shape our client’s Claims Function and will have a number of direct reports across Operations, MI, Audit and DA.


Role accountabilities:

  • Overseeing claims controls and governance
  • Leading the performance and relationship management of our client’s Claims DA partners
  • Oversight of Claims Best Practice, ensuring it’s embedded across the organisation
  • Managing the Claims Operations Support function
  • Ensuring a fit for purpose due diligence and auditing process
  • Leading claims analysis function ensuring robust reporting is in place


This is an exciting opportunity to join a company who are going through change, with an ambition to place Claims at the forefront of their proposition.