Job Overview

Head of Production Services

Location: Singapore Salary: Up to SGD 280,000 per annum
Type: Permanent Contact: Adrian Chua
Posted: 8 months ago

One of our client is hiring for a Head of Production Services to take charge of all operational excellence and delivery of automated support solutions. This role will play a critical role in the cross-functional Production Services, managing and leading diverse teams in implementing key process and automated solutions. 

As the Head of Production Services, you will be required to;

  • Drive all partnership with internal business stakeholders to understand needs and challenges on operational excellence initiatives
  • Partner with IT and Operations teams to review end to end process, target proccesses and tools
  • Take charge of designing and delivering solutions for realiability, stability and consistency
  • Facilitate and champion strategies to achieve transformation change and input sustainable solutions
  • Run workshops and identify list of efficiency projects 

The ideal candidate must possess: 

  • At least 15 years of experience in change management position with at least 10 years of working knowledge in product support
  • Proven operational experience working with multi-dimension delivery teams and align on business expectations
  • Generic experience on all L1 production services that includes Infrastructure and Applications
  • Financial Services and Banking experience is highly advantageous 
Job posted by Adrian Chua - Registration Number: R1549798