Job Overview

International Claims Handler - Barcelona

Location: Barcelona Salary: € Negotiable
Type: Permanent Contact: Mouna Kaess
Posted: about 1 month ago

My client, one of the top 15 insurers worldwide, is currently seeking an english speaking Claims Handler, for their expanding, international office in Barcelona. 

They offer a very competitive salary, company pension, competitive bonus scheme, excellent training and development resources, as well as a completely inetrnaitonal team of Claims Professionals. 

As a Claims Handler, based in their Barcelona office, you will form part of a  dynamic team of professionals that focus on managing and analysing claims on stand-alone Warranty & Indemnity policies, Directors and Officers policies (including coverage for Employment Practices) issued to SME or large companies, claims on blended policies (E&O, Crime, D&O) issued to Financial Institutions and claims on E&O policies issued principally to Lawyers, Accountants and Architects .


  • Review and establish claim files in the claims system
  • Prepare coverage positions, explain and defend them via a brokers / client
  • Monitor the development of claims and where appropriate assign counsel and manage the litigation
  • Prepare reports for Management with respect to reserves, case developments and various claim trends
  • Support underwriting team by communicating to them claim trends and developments and assisting them in developing to appropriate underwriting responses.
  • Attend settlement conferences


  • Ideally two to five years’ experience in handling claims
  • Law degree (is a plus but not required)
  • Native or fluent English speaker, additional languages a plus


  • Good organizational skills and analytical skills
  • Willing to take ownership and show initiative
  • Good negotiation capabilities and good communication skills
  • Problem solving
  • Service oriented
  • Ability to work well under stress
  • Resourceful hard worker, taking pride in work
  • Consistent and reliable
  • Team player
If you are interested in this role, please apply below or contact me for more information.