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Job Overview

Invoicing Operations Analyst

Location: City of London, London Salary: £40000 - £50000.00 per annum
Type: Permanent Contact: Andrew Mackay
Posted: about 1 month ago

To provide functional, analytical and solution driven support for the outsourced invoicing process within the Finance function, ensuring a balance of both timeliness and accuracy to deliver an exceptional service to our key stakeholders.

This role is focused on the review, oversight and approval of revenue calculations (within invoices) produced by our outsourced provider. The invoicing process is fundamental to everything that the firm does and is a great opportunity for someone to immerse themselves in how the firm works and to learn about the asset management industry. The individual will get exposure to all of the firms products, they will need to understand the fees with each product, how these are calculated and why they differ. The role has a high degree of interaction with the Client Solutions team.

Many of the revenue calculations are complex and the firm has created the Invoicing Team to validate that the complex revenue calculations are correct, providing oversight and support to the outsourced provider.

This is a great opportunity for someone who is ambitious, embraces change and is keen to be part of team that is focused on delivering tangible improvements to the current process.

Develop understanding of Insight's fees and gain exposure to complex financial products

    • Review IMAs, fee templates and fee schedules
    • Ensure any interpretation of fees and products is aligned with IMAs (Investment Management Agreement).

Invoice process management

    • Track individual invoice progress
    • Manage invoice workflow through Insight and the outsourced provider
    • Manage multiple invoices at different stages of review

Relationship management

  • Build strong relationships with Client Services and Client Directors
  • Build working relationship with outsourced provider and challenge them to deliver a high performance
  • Ensure key stakeholders are kept informed of status

Client Fee Calculation process

  • Interpret IMA's to produce revenue calculation models for our outsourced provider
  • Collaborate with and challenge Client Services and Client Directors on fee structures and product implementation
  • Validate Custodian Portfolio values, including reconciliation of client holdings.

Performance tracking

  • Monitor outsourced provider KPIs
  • Track errors and issues within the invoicing process
  • Suggest areas for improvement


Review complex fee calculations produced by outsourced provider within invoicesSupport the revenue calculation review and approval process

  • Respond to queries from outsourced provider
  • Ensure high priority invoices are dispatched in a timely manner
  • Promptly investigate and resolve any data issues

Strategic process:

  • Participate in strategic review of invoicing process

Skills Required

  • Strong numerical, analytical and problem solving skills
  • Excel skills (pivot tables, vlookups etc)
  • Attention to detail
  • Would suit someone who is organised by nature
  • Ideally experience in a Financial Services operational function.
  • Ideally experience of more than 1 year in Financial Services with knowledge of financial products.

Eames Consulting is acting as an Employment Agency in relation to this vacancy.