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Job Overview

IT Service Operations Leader - ITIL, applications, Infra

Location: Surrey, England Salary: £45000 - £55000 per annum
Type: Permanent Contact: Robin Muir
Posted: 12 days ago

IT Service Operations Leader - ITIL, Service Management, Infrastructure

One of our large insurance clients are currently looking for a Technology Service Operations Lead to join the team as part of a large period of growth within the Service Operations and IT Delivery team.

Due to the nature of the role, you will only be considered if you have the following experience:

  • Must show at least 2-3+ years exp leading technical teams, with a genuine want to lead a range of cross -functional IT teams within the Service Operations and BAU space.
  • Excellent understanding of ITIL and Agile processes (ITIL certified individuals would be advantageous, but not mandatory).
  • Strong service management understanding across Incident, problem change, defect management risk management and the ability to adhere to them in terms of their day to day tasks.
  • ability to coach and lead a team of circa 10+ SME's across systems Engineering, App Support, DBA's and Desktop Support.
  • Very strong stakeholder engagement and management

This is an urgent role, so please respond with an update copy of your CV asap.

Eames Consulting is acting as an Employment Agency in relation to this vacancy.