Job Overview

M365 Service and Release Delivery Manager

Location: London, England Salary: Negotiable
Type: Contract Contact: Yones Hassan
Posted: about 1 month ago

M365 Service and Release Delivery Manager - OUSTIDE IR35 / 6 Months

A leading Global Bank is presenting an exciting opportunity for an Microsoft 365 SME to act as a lead for their Service Delivery Management team. You'll be expected to act as a lead for this team aiming to ensure the smooth deployment of M365 services as well as assist and guide users for optimum use of these services .

Main Roles and Responsibilities:

  • Drive development of M365 operations in line with business requirements and continuous Service Improvement initiatives
  • Provide guidance and oversight on M365 operations
  • To understand the impact to the Business & IT of proposed Releases from Microsoft or internal developments.
  • Provide an expert end to end view of operations to Business and M365 support teams
  • Management of 365 scum via Agile Methodologies.
  • Management of support escalations and M365 operations with vendors and stakeholders

Experience and Skills:

  • Extensive experience as a Service Delivery Manager for M365 Services
  • Knowledge and demonstrable experience of managing Change and Releases to the M365 estate
  • Attendance & presentation at CAB
  • Experience of impact assessing upcoming MS Releases to M365

Eames Consulting is acting as an Employment Business in relation to this vacancy.