Job Overview

Operations Manager - Venture Capitalist

Location: London, England Salary: £70000 - £900000 per annum + plus excellent bonus and benefits
Type: Contract Contact: Tim Carty
Posted: about 2 months ago

Leading global venture capital and private equity firm requires an Operations Manager for a growing and ambitious area.

You will work for the enterprise-ready solutions and the concentration of portfolio companies space within the larger organisation.

Operations Manager

Role Description

The Operations Manager will ensure that the department operates effectively by managing, improving, and optimising the processes that underpin it.

The Operations Manager will ensure that the processes between these functions and the wider departments are developed and run effectively.

This role includes the following areas of responsibility:

  1. Internal team operations
  2. Internal tooling and technology
  3. Process Improvement
  4. Project management of special projects

The ideal candidate will have a track record of operations management within a small, excellent experience of Salesforce, sales operations, and the ability to build processes to deliver measurable outcomes. Venture capital or private equity experience will be beneficial.


Internal team operations

    • Management of department's suppliers and contracting
    • New team member onboarding
    • Facilitation of team training and upskilling

Internal tooling and technology

    • Participation in identification and selection of specific technology
    • Management of existing tooling where relevant

Process Improvement

    • Participate in regular meetings with other operations leads across the organisation

    • Ensure the department is leveraging tech & operational capabilities developed in other areas of the firm
    • Develop departments processes and procedures, compatible with the rest of the organisation
    • Automate processes where possible
    • Document & diarise processes
    • Ensure all data required is able to measure and report on activity captured in Salesforce and processes exist where manual data capture is required

Qualifications and Skills

  • Educational / Professional Experience
    • Undergraduate degree with a solid academic record (business or quantitative degrees are preferable)
    • 5+ years working experience in operations
    • 1+ years working withing PE/VC preferred
  • Knowledge Requirements
    • Understanding of the software start-up and ScaleUp ecosystem
    • Understanding of Salesforce essential
    • Knowledge of and development of robust processes essential
  • Interpersonal Skills
    • Very strong interpersonal and relationship-building skills (virtually and in-person)
    • Team-oriented personality; proactive contributor and team player with a positive attitude
  • Communication Skills
    • Excellent written, visual, and in-person communication in English
    • Ability to communicate complex ideas effectively
    • Comfortable communicating with C-level executives
  • Other Skills
    • Demonstrated aptitude for analytics and quantitative problem-solving skills
    • Ability to work in a fast-paced environment and to prioritize workload under pressure
    • Deadline-driven, highly organized and detail-oriented

Eames Consulting is acting as an Employment Agency in relation to this vacancy.