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Job Description

Process Analyst - Insurance/Re-Insurance Client - Hybrid/London - FTC 12 Months

Salary c £75,000+ benefits & bonus

Our client is a leading global provider of reinsurance, primary insurance, and insurance-related risk solutions.

This individual will create and document the As-IS and TO-Be processes for the required business unit. Working with the divisional leadership to map out and create a blue print model office for different customer journeys in the insurance value chain. This individual will manage change to reduce process waste & risk for more efficient and effective ways of working.

Key Process Analyst responsibilities:

  • Understand the business objectives, responsibilities & processes to identify opportunities for front-office process digitalization/automation or process waste reduction. Prioritise work based on effort and impact and manage initiatives through to conclusion.
  • Facilitate cross-departmental change initiatives for process improvement. Lead projects that will increase process automation, facilitate task alignment to skill set, eliminate process waste and/or reduce process risk.
  • Assess and document process control effectiveness. Agree action plans for improvement & devise a reporting mechanism to demonstrate process risk status.
  • Ensure the process landscape is accurate and up to date by mapping new or amended processes. Identify areas of automation or improvement.
  • Manage projects that relate to process improvement in collaboration with departments or outsourced partners. Produce project documentation, action tracking and communicate changes.
  • Measure process control effectiveness and investigate areas of identified poor control (high risk), prioritise and facilitate improvements to reduce risk and produce the associated reporting.

Key Process Analyst skills & experiences:

  • Understanding of primary insurance business models, processes and entire value chain
  • Ability to create visual representation of business journeys
  • Proven track record in project and change management
  • Solution and detail oriented with experience of process mapping and process improvement
  • Strong analytical skills and the ability to derive suitable use cases to describe business requirements
  • Understanding of process documentation systems
  • Excellent stakeholder management and is engaging and personable in character

If you feel suitable for the role please apply accordingly

Eames Consulting is acting as an Employment Business in relation to this vacancy.