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Job Description

We are looking for a strong Senior Business Analyst to join our clients Projects Department. In this position you will own and oversee a number of projects and you will be responsible for ensuring deliveries successful and high value Projects and Programmes.


  • Observe and analyse current work practices to identify areas for improvement
  • Work with the business to identify the various personas that need to be explored due to the diversity of Knight Frank.
  • Use data-driven improvement approaches (eg. DMAIC - Define, Measure, Analyze, Improve and Control)
  • Undertake Process mapping, Value stream mapping, Waste Walks etc.
  • Use appropriate technologies to understand how users interact with our platforms whilst completing processes.
  • Recommend to management changes that can cut waste from operating procedures - this will include process and technical changes
  • Ability to elicit, capture, analyse and synthesize business requirements, including recognizing patterns and conceptualizing complex processes
  • Experience of creating and communicating end-to-end user task flows, UI (user inferace) specifcations and screen designs
  • Always consider the end to end client and user experiences, ensuring processes and associated system design and workflow provide a truly customer and user centric experience.
  • Ability to write clear and concise user stories and acceptance criteria which are understandable by both business and technical stakeholders
  • Extensive stakeholder experience ranging from front line staff through to senior leadership, with the ability to build trusted relationships at all levels


  • Ideally hold relevant Business Analysis qualifications, such as: APMP International - BA, Agile BA Practitioner, BCS Certificate in Business Analysis / Modelling Business Processes / Requirements Engineering etc.
  • In addition Six Sigma or Lean (Green or Black belt) accreditation would be beneficial, but is not essential
  • Experience of other project disciplines (Testing etc) is always beneficial but again not essential

Eames Consulting is acting as an Employment Agency in relation to this vacancy.

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