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Job Description

Service Delivery Manager

My client are in search for a Service Delivery Manager who is responsible for multiple service areas and also responsible for 3rd party vendors. They are based in Central London and it will be an initial 6 month contract.

  • The Service Delivery Manager will be responsible for defining the SDM operating model, rollout the capability and operate critical services - Owning Business Services
  • The role, in conjunction with I&I, will define the Business & Corporate Services, create the initial Service Catalogue, align the role to the Project process, and act as the Service Owner for a limited number of critical services. The role will define the expected rollout plan of all business services
  • Being the operational "glue" between all stakeholders
  • The role will be responsible for the Performance of critical services inc. the creation, definition, reporting and review process with the business

If you are interested in this role please apply below or contact me for more information.

Eames Consulting is acting as an Employment Business in relation to this vacancy.