Service Management Analyst
London, UK / £50 - 67K depending on experience
Reporting to: Head of IS Operations
Start date: April
We are looking for a senior Service Management Analyst for a power distribution company based in London. This is a new role with lots of room for progression. You will have excellent communication and presentation skills. You also need previous experience in performance, data and information management. Lastly, past experience in ServiceNow and engagement with service providers to deliver tool changes is required.
The salary is around £50k, depending on skills and experience. This is the ideal opportunity to have a major contribution in the constant improvement of the company's platform so that employees receive the best experience. You will also collaborate with internal stakeholders and vendors to create enhancement roadmaps.
Essential skills and qualifications
Great communication, interpersonal and organisational skills
Experience in performance, data and information management
Experience in ServiceNow
Past engagement with service providers to deliver tool changes
Experience in working in a service delivery / management environment within a medium to large organisation
Great knowledge of Microsoft Office
If you think this is for you, send over your CV and we can have a confidential chat.
Eames Consulting is acting as an Employment Agency in relation to this vacancy.