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Job Overview

Training & Competency Supervisor

Location: London, England Salary: £50000 - £60000 per annum
Type: Permanent Contact: James Conn
Posted: 10 days ago

Training & Competency Supervisor

A Training & Competence (T&C) Supervisor actively contributes to the company goal of providing best-in-class training and development by undertaking activities which support the firms regulatory Training & Competence scheme for Financial Planners.

Key Responsibilities:

  • Provide attaining and maintaining competence first line Supervision for a defined group of telephone based advisers performing anFCA activity within the company by:
    • Delivering new entrant training and other training interventions as required.
    • Creating technical or skills based assessments along with supporting documentation.
    • Providing feedback and coaching in relation to the outcome of role-plays and client visits/recordings.
    • Providing feedback and coaching (on a 1:1 or group basis) in relation to learning needs identified from appropriate T&C Management Information.
    • Assist in the development, support and maintenance of all firm T&C schemes and its documentation, including the policy and various electronic systems.
  • Ensure appropriate stakeholders have access to accurate Key Performance Indicators to demonstrate the necessary systems and controls are working appropriately and risks are managed in relation to T&C and the wider Human Resources team.
  • Provide guidance and appropriate support for the delivery of Professional Qualifications within regulatory roles.
  • Maintain close working relationships across the business and its management teams, with the ability to give Learning & Development support to non-regulatory roles if required.
  • Ability to travel across the UK essential.

Skills and Qualifications:

  • Proven knowledge and experience of T&C within the financial services sector.
  • Have an understanding of both Financial Planning and Investment Management.
  • Ability to demonstrate a thorough knowledge and understanding of FCA T&C regulations.
  • Qualified to at least QCF Level 4 with progression towards Chartered Financial Planner status (degree level) desirable.
  • Previously held or undertaken T&C scheme responsibilities.

Eames Consulting is acting as an Employment Agency in relation to this vacancy.