Amelia Mercer

​I am a principal consultant, specialising in change management across the London insurance market. I work with mid-senior level candidates ranging from project and programme management to PMO, business analysis, product owners, and scrum masters.

I love the complexity of the insurance and finance services industry, especially where change is concerned. Whether it’s preparing for regulatory changes, technology, and digital transformation, or strategic and operational improvements. Understanding how investment into change positively impacts different parts of the business and overall efficiency drives my work.

To provide a best-in-class service, I make the time to learn and understand both the market and the positions I work on, by engaging in courses and learning materials to understand the fundamentals and how they’re put into practice. My community has confidence in the service I provide and value my time.

I joined Eames Consulting in 2021 after spending a year working for ECMS learning about the change management industry and insurance clients. I love recruitment because of the pace and collaborative nature, and I find fulfillment in building strong relationships with the community I work with.

What does being an opportunity maker mean to you?

Being an opportunity maker means investing time into your knowledge to make opportunities for yourself, I believe building your credibility and reputation through hard work and going the extra mile will lead to success.

What Eames value resonates with you the most and why?

Personal Accountability: this is a value that my time in recruitment has taught me the most and something that ensures you’re consistent in delivering a best-in-class service as a consultant.