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EC News (25 November 2021)

Round-up of the weekly news and developments from the global (re)insurance market with stories from BHSI, Gallagher, AXA UK and more. BHSI promote two leaders in UK executive and professional lines team Berkshire Hathaway Specialty Insurance (BHSI) announced the promotion of Chris Warrior to head of executive and professional Lines in the UK and Jessica Kirby to head of commercial management liability insurance in the UK. Read More Gallagher shuffles market management team with Aon hire Global (re)insurance broker Gallagher has announced Ron Hayes will move into the newly created chief broking officer role, reporting to Simon Matson, CEO of Europe, Middle East and Asia (EMEA). Richard Laver has been appointed as market management director for its UK operations and will join early Q2 2022. Read More AXA UK names Ursula Wyman as COO for its commercial business AXA UK has announced the appointment of Ursula Wyman as chief operating officer for its commercial business, responsible for leading the operations functions including transformation and digital strategies. She succeeds Tim Yorke who will be leaving the business at the end of the month. Read More Harriet Sharp promoted to head of political violence & crisis management at Chaucer Global specialty (re)insurance group, Chaucer has announced the promotion of Harriet Sharp as head of political violence and crisis management, succeeding Andrew Bauckham who departs after 23 years at the company. Read More GRS expands international team with a trio of hires Global Risk Solutions (GRS) a provider of a range of P&C claims adjusting, complex/large loss and environmental risk management solutions has announced the expansion of the Complex Claims Solutions unit with a trio of appointments. Read More Hiscox names Donna DeMaio as independent non-executive director International specialist insurer, Hiscox has announced the appointment of Donna DeMaio as independent non-executive director. She will take over as chair of the Hiscox Audit Committee, succeeding Caroline Foulger who is set to retire at the Annual General Meeting in 2022 after a nine-year term with the company. Read More

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Behind the Desk... with Ollie Holden, CIO at The AA

In my sixth episode of the Behind the Desk with Mark Thomas podcast, I'm joined Chief Information Officer (CIO) at The AA, Ollie Holden. Ollie has been a technology leader for over 20 years and started his career over 15-year stints at Accenture, before several roles in insurance and most recently leading the major top to bottom technology transformation, the well-known household brand the AA. In this episode, we hear all about Ollie's journey from consulting, moving from capital markets to insurance and his journey into the AA, where he found an under-invested technology estate and has now spent the last four years sorting that out. Ollie's journey has been a real step-by-step rise to the top with some brilliant pieces of advice for those looking to do the same. A really charismatic and genuine guy with some impressive brands and achievements to match. Let's get behind the desk with Ollie Holden.

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Behind the Desk... with David Daiches, COO and Co-Founder at INSHUR

In my fifth episode of Behind the Desk with Mark Thomas, I'm joined by INSHUR COO and Co-Founder, David Daiches. David and his co-founder Dan started INSHUR nearly six years ago to solve the problem of Uber drivers getting insurance quickly in New York. Since then, the company has expanded rapidly, going from 20 to over 150 employees in the last two years and now operating out the UK and Netherlands, as well as the US. I loved speaking to David about his journey and the ups and downs of startup life. We discussed these views and where insurance needs to adapt and evolve and his vision for INSHUR over the coming years. A truly inspiring conversation with a forward-thinking tech leader who started life in retail and is ended up changing the face of private hire career insurance. Let's get behind the desk with David Daiches.

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Behind the Desk... with David Germain, CIO at RSA

In my fourth episode of Behind the Desk with Mark Thomas, I'm joined by RSA Chief Information Officer (CIO), David Germain. In this episode, David and I talk in detail about his career, from starting out as a developer to his move into leadership and being one of the only black men in his organisation. David gives some incredible insight into his career path and offers up some great advice for those looking to do the same. We also talk about David's life away from work as a family man with three young boys and how he wished he could have made it as a pro rugby player. Let's get behind the desk with David Germain.

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We asked #TeamEames: How do you think organisations can play an active role as an ally within diversity & inclusion?

Organisations can play a key role in creating awareness, educating, and developing a culture that supports active allyship. As conversations and action towards equality, diversity and inclusion progress in organisations, the importance of active allyship become increasingly essential. Leaders are the crux of creating and empowering the culture that can support change and advocate to set the right examples. We asked #TeamEames: How do you think organisations can play an active role as an ally within diversity & inclusion? "Organisations can play a key role in creating awareness, educating, and developing a culture that supports active allyship." Tara Robinson, principal consultant "Education is key for companies to protect their culture. For example, regular ‘think’ pieces shared across the business, creating a dedicated medium to share ideas openly within this space, and being honest about areas that require improvement, or that need to be addressed head-on in order to contribute to creating a safe environment for employees to feel involved and valued." Heather Yardley, senior consultant "Organisations can play a very important role in being an ally within D&I. They can help to stimulate difficult conversations which need to be had in order to help progress equality in the workplace." Hannah Turner, principal consultant "Being aware of situations that are going on around the world, acknowledging major holidays of all cultures and encourage feedback on how things are in the business." Rahul Bali, senior consultant "Allyship is about how we use our privilege; all staff need to play their part, senior people need to use their power to put words into action and come armed with a plan to action meaningful change." Glen Roberts, partner & director "For me, the way organisations can be a great ally is by asking tough questions, listening and acting. It’s important that rather than assume they know the struggles people have in minority groups actually ask them and then get their input into changing things. Get people involved and then support and champion their ideas. That will create a culture of inclusion and allyship and in turn promote diversity!" Mark Thomas, partner & director "First of all, they need to look at where they lack diversity, and where they don’t. Looking at what personal compromises/challenges someone has to make to be a part of your organisation can often tell you where your unconscious biases are and therefore where there may be a gap. I also think that you need to truly understand your existing employees before understanding what your own policies should be. Also, not making a big fuss over a “diversity hire” but ensuring that each and every new hire feels valued and wanted for their skillset, not their socio-economic background, gender, race, sexuality, or neurodiversity." Abigail Moss, associate director "It’s probably impossible to know what wider social issues might be affecting every individual within an organisation, which is why it’s great to have resources readily accessible in case someone might feel in need of support. Another great way to be an ally is by advocating and creating awareness within an organisation to foster an environment where everyone is welcome and included." Viveca Riley, associate consultant "I’m a big advocate of listening services or reporting lines that allow individuals to report examples of poor behaviour and/or microaggressions anonymously, provided that someone senior is owning that service and acting on the information they receive in a timely fashion. Regular communication about all things D&I from a corporate perspective is also key. Allyship to me is a verb as well as an adjective, so it’s important for companies to not fall into the trap of thinking it’s something to tackle once a year. It’s great that there are various markers in the calendar to celebrate diversity and inclusion and ensure it remains front of mind, but for it to truly permeate a company culture it has to be embedded in everyday practices." Charlie Thomas, associate partner, Eames Partnership "Be the change we want and need. An organisation can make adjustments to processes like recruitment, training and the culture of the business. It could be as simple as opening the candidate pool in terms of background, creating apprenticeships, providing awareness and training sessions for employees to highlight unconscious bias there are a number of small changes that can have an impact on diversity and inclusion across the board." Natasha Richards, client relationship manager

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New look, same Eames

We know that business never stands still, and as Opportunity Makers, we never stand still either. As part of the next phase of our' Future at Eames' plan, we have evaluated the positioning of our brands and how they are visually represented in the market. It's been 18+ years since we've made any significant updates to Eames Consulting's visual identity, and it is time for a change - a change to better represent who we are and how we have grown. A change to aid us in our journey forward. We're excited to share today our refreshed visual identity for Eames Consulting. A more refined look and feel to support our growth into new markets, be digitally more competitive and help us solidify our employer brand to attract and retain our own talent. CEO & Founder Matthew Eames shares: "I founded Eames in 2002 with a very clear vision of how I felt we could add value to the markets we serve. Through overseas expansion and deeper specialisation in our core disciplines, that vision still remains very true. We make opportunity happen. We have arrived at this point in our brand journey that we're confident visually represents the Future at Eames. Though we look a little different, our vision for the future remains unchanged, so do our values, who we are and how we operate. This brand refresh is an opportunity to look forward and reflect a more modern, current view of Eames." Of the rebrand, Sarah Roebuck, head of marketing, shared: "We know there is opportunity in leveraging the advantages of being part of wider Group. First, with the launch of Eames Group in August, and now this visual refresh for Eames Consulting, we are moving towards the goal of a more closely unified brand presence. As we seek to grow and expand into new markets, we can do so with a more contemporary, progressive brand identity which better reflects who we are and how we work. From today, you'll begin to see a slow rollout of our refreshed Eames Consulting branding, with a new website in the New Year. While our logo and look have changed, who we are and our commitment to our customers remains unchanged. This refresh is a reflection of our growth and evolution." About Eames Consulting Eames Consulting has been creating opportunity for people and businesses in the insurance, technology and financial services markets since 2002. Our team of consultants are aligned to specialist disciplines, each with deep market knowledge and refined expertise. We work at the mid-to-senior level across actuarial, broking and underwriting, claims and operations, finance and accountancy, risk and compliance, audit, change and technology. We are part of the Eames Group, offering contract, interim and permanent contingent recruitment solutions. About Eames Group Eames Group is united in one common purpose: to make opportunities happen. Across our three non-competing businesses (Eames Consulting, Eames Partnership and ECMS), we work in partnership with our clients and candidates to empower them to shape their futures. We do this not with a short-term view but by developing long-term strategic relationships. Through talent solutions in recruitment, executive search, market intelligence and management consultancy, we move our clients forward with deep knowledge of their business and our refined expertise.

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Behind the Desk... with Joanne Safo, former CIO at Digital Partners

In my second episode of Behind the Desk with Mark Thomas, I'm joined by former Digital Partners (Munich Re Group) Chief Information Officer, Joanne Safo. Joanne left her role (in July 2021) at Digital Partners, part of the MunichRe Group, where she spent the last two and a half years as their CIO. In this episode, we talk about the early years of her career in banking, the transition to insurance and being one of the first people in the startup, which was Digital Partners. It's clear from this interview that Joanne is undoubtedly an inspiring young tech leader and a true example of how you can progress in this sector given the opportunity! Let's get behind the desk with Joanne Safo.

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Behind the Desk... with Rebecca Bunyan, CIO at Lloyd's of London

In the first episode of Behind the Desk with Mark Thomas, I'm joined by Lloyd's of London Chief Information and Change Officer, Rebecca Bunyan. Rebecca has been at Lloyd's for just over a year and has a 20-year career history that started in telecoms and has evolved into leading tech and change at one of the most iconic and rapidly evolving organisations in the UK insurance sector. In this episode, we talk about Rebecca's journey in project and change management, and getting into the insurance sector, onboarding at Lloyd's completely remotely, working in the US, her views on female diversity in insurance and much much more. Let's get behind the desk with Rebecca Bunyan.

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The Future at Eames: Launching Eames Group

We’re excited to share the launch of Eames Group. The launch of Eames Group brings our three specialist brands, Eames Consulting, Eames Partnership and ECMS, under one roof. Coupled with a centrally aligned Corporate Services function, Eames Group empowers the brands within the group to realise opportunity in our ‘Future at Eames’ plan. Eames Group is united in one common purpose: to make opportunities happen. Across our three non-competing businesses, we work in partnership with our clients and candidates to empower them to shape their futures. We do this not with a short-term view but by developing long-term strategic relationships. Through talent solutions in recruitment, executive search, market intelligence and management consultancy, we move our clients forward with deep knowledge of their business and our refined expertise. Ruth Foster, Chief People Officer, shared: “We started the Future at Eames project by exploring our purpose and values, in line with our 3-year strategy for the wider business. Throughout the project, it became apparent that we needed to look at the brand structure within Eames, and we needed to align our visual identity with who we are and where we’re going. “Our three brands need to be unified by a stronger, more distinctive identity to achieve this. Equally, we need a platform to share core centralised messages such as D&I, Health & Wellbeing and CSR. "Launching Eames Group is the solution to both those objectives, and also gives us one channel for attracting talent to the Group.” Of the branch launch, Head of Marketing Sarah Roebuck shared: “There are many advantages to closer collaboration across the Group, and a stronger, more unified brand identity will help us maximise those opportunities. “As we seek to grow and expand into new markets like New York and Europe, we can do so with a more contemporary, progressive brand identity which better reflects who we are and how we work. “Equally, a centralised platform for talent attraction and engagement will better serve us in communicating the core pillar of our culture and employer brand. Exciting times for Team Eames!” Eames CEO and Founder Matthew Eames shared: “I remember very clearly the day I signed the lease on our first office in Hammersmith. Starting the business with an empty database but a very clear vision of how I felt we could add value to the markets we serve. “Through overseas expansion, the launch of new brands, and working with many talented, driven and passionate colleagues, that vision still remains very true. We make opportunity happen. “The launch of Eames Group is a bittersweet moment for me – it's a chance to be reflective of how far we’ve come, but also an opportunity to look forward to the future. The road ahead is exciting, but it’s also a challenging one, with our sector evolving faster than it ever has done. “We have a very clear plan for the future. But this growth can only be realised through our people. We’re actively hiring across all offices. If you’re the kind of person who gets fired up by creating opportunities – rather than waiting for them to come to you – you’ll be rewarded at Eames.” Following the launch of Eames Group, a brand refresh will be rolled out across Eames Consulting, Eames Partnership and ECMS to further unify our brand identity. Contact: Sarah Roebuck Head of Marketing sarah.roebuck@eamesconsulting.com

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Eames ranked as an outstanding place to work on UK's Best Companies list

We couldn't be prouder to have achieved a 2-star accreditation from Best Companies, the UK's workplace survey that sets the standard for workplace engagement. Best Companies lists Eames as an 'Outstanding' place to work and sees us recognised among the UK's 100 Best Small Companies to Work For, London's Best 30 Small Companies to Work For, and Recruitment's 40 Best Companies to Work For.

CREATING OPPORTUNITY.

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The Future at Eames: Launching Eames Group

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Eames ranked as an outstanding place to work on UK's Best Companies list

FIND OUT HOW YOU CAN DRIVE YOUR RECRUITMENT CAREER FORWARD WITH TEAM EAMES

CREATING OPPORTUNITY.

Insurance

Financial Services

Technology

ECNews

HomeNews

EC News (25 November 2021)

insurancepodcast

technologyleader

Behind the Desk... with Ollie Holden, CIO at The AA

INSHUR

David Daiches

Behind the Desk... with David Daiches, COO and Co-Founder at INSHUR

David Germain

Insurance Podcast

Behind the Desk... with David Germain, CIO at RSA

insurance

diversity & inclusion

We asked #TeamEames: How do you think organisations can play an active role as an ally within diversity & inclusion?

home news

HomeNews

New look, same Eames

Digital Partners

Behind the Desk

Behind the Desk... with Joanne Safo, former CIO at Digital Partners

Behind the Desk

Behind the Desk Podcast

Behind the Desk... with Rebecca Bunyan, CIO at Lloyd's of London

Future at Eames

Featured

The Future at Eames: Launching Eames Group

best companies

homepage

Eames ranked as an outstanding place to work on UK's Best Companies list

​FIND OUT HOW YOU CAN DRIVE YOUR RECRUITMENT CAREER FORWARD WITH TEAM EAMES

We asked #TeamEames: How do you think organisations can play an active role as an ally within diversity & inclusion?

FIND OUT HOW YOU CAN DRIVE YOUR RECRUITMENT CAREER FORWARD WITH TEAM EAMES