Claims Governance Lead

Claims Governance Lead, London

We're looking for an experienced governance professional to take on a newly created role, supporting the claims function of a global (re)insurer. This is a great opportunity to shape and strengthen governance across multiple regions, working closely with senior stakeholders and regulatory bodies.

What you'll do:

• Oversee governance standards and controls across the claims function.
• Act as the main contact for Lloyd's on governance and reporting matters.
• Lead annual audits, reviews, and attestation processes, ensuring regulatory compliance.
• Monitor and respond to regulatory change, providing clear guidance to claims leadership.
• Support the development of claims policies, authority frameworks, and complaint handling processes.
• Partner with leadership across London and international offices to embed consistent best practice.

What we're looking for:

• Strong background in governance, ideally with claims or technical insurance knowledge.
• Solid understanding of Lloyd's and London market requirements.
• Skilled at managing stakeholders and influencing senior leaders.
• Experience handling regulatory expectations, including Consumer Duty.

This is a highly visible role offering the chance to make a real impact within an international claims environment.

Eames Consulting is acting as an Employment Agency in relation to this vacancy.