Customer Success Manager - Data & AI (Life Sciences)

Confidential Opportunity: Full-Time Sales Role in Data & AI Consulting

Type: Full-Time

Compensation: $230-$250K base + commission

Industry: Life Sciences / Pharma

I'm currently supporting a high-growth Data & AI consulting firm that is closely partnered with leading cloud & data providers (AWS, Azure, Snowflake, and Databricks). We're looking for a senior-level sales professional to lead new business acquisition and partner ecosystem growth in the Life Sciences sector.

Role Overview

This is a strategic "hunter" role focused on acquiring new logos, managing the full sales lifecycle, and leveraging cloud technology partnerships to drive revenue. You'll play a key role in shaping go-to-market strategies and building lasting relationships with both clients and partners.

Key Responsibilities

New Business Acquisition:

• Identify and pursue new business opportunities within Life Sciences & Pharma.
• Lead full-cycle sales efforts - from prospecting to closing.
• Conduct consultative conversations to tailor cloud and data-driven solutions (analytics, cloud migration, AI/ML, digital transformation, etc.).

Partner Management:

• Develop strong relationships with cloud and tech partners (e.g., AWS, Azure, Snowflake, Databricks).
• Execute co-selling strategies and leverage partner programs to drive pipeline and visibility.
• Coordinate internal alignment on certifications, marketing, and solution readiness.

Revenue & Pipeline Management:

• Maintain a robust sales pipeline aligned to quarterly and annual targets.
• Use CRM and internal tools to forecast and track key metrics (conversion rates, sales velocity, etc.).

Client Relationship Management:

• Serve as the primary point of contact for new accounts and strategic partners.
• Ensure a seamless transition to delivery and nurture long-term client relationships for upsell opportunities.

Ideal Background

• 10+ years of experience selling IT services, ideally in Life Sciences / Pharma.
• Demonstrated success in new logo acquisition and revenue generation.
• Strong understanding of cloud platforms and the partner ecosystem (AWS, Azure, Snowflake).
• Skilled in consultative selling, negotiations, and partner co-selling motions.
• Bachelor's degree required; MBA is a plus.

Eames Consulting is acting as an Employment Agency in relation to this vacancy.