AVP, Loan Ops

Role Summary

An opportunity to join a growing loan operations function supporting a diversified portfolio of debt and lending products. The role focuses on accurate life cycle processing, stakeholder coordination, and maintaining strong operational controls across loan servicing activities.

Key Responsibilities

• Administer loan transactions and maintain accurate trade and cash flow records throughout the full life cycle.
• Process life cycle events including drawdowns, repayments, refinancing, rollovers, and rate settings, ensuring accuracy and timeliness.
• Prepare and issue payment, interest, fee, and rate-related notices in accordance with transaction terms.
• Reconcile payments and balances, investigate breaks, and proactively identify potential settlement or timing issues.
• Manage operational queries and exceptions, escalating matters as appropriate.
• Support data integrity, operational risk management, and control standards across loan processing and reporting.
• Partner with internal stakeholders across investment, finance, treasury, risk, and technology functions.
• Coordinate with external agents, counterparties, custodians, and banking partners to resolve settlement and payment issues.
• Support audits, system testing, and ongoing operational initiatives.
• Contribute to the enhancement of operational procedures, controls, and process efficiencies.

Skills & Experience

• Preferable 5 years in loan operations, loan servicing, or debt product support within a financial services or institutional environment.
• Exposure to bilateral and/or syndicated loan structures; experience with project or asset-backed lending is advantageous but not required.
• Ability to interpret loan and credit documentation and translate terms into operational processing requirements.
• Understanding of loan life cycle events and cash flow mechanics.
• Familiarity with industry-standard loan administration or settlement platforms and payment messaging formats.
• Strong Excel and general Microsoft Office skills.
• Good attention to detail, analytical capability, and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Clear communication skills and the ability to work effectively with internal and external stakeholders.
• A proactive mindset with an interest in improving processes and controls.

EA Licence: 16S8091

EA Reg No.: R25128451