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Joe O'Sullivan

Senior Consultant

As a Senior Consultant in Change & Transformation at Eames Consulting, I connect insurance organisations with the expertise they need to design, deliver and embed complex change across underwriting, claims, operations, finance and technology.

Since joining Eames Consulting in 2024, I have built relationships across Lloyd’s syndicates, carriers, reinsurers, MGAs and private-equity-backed players. Transformation in this sector is about practical redesign that improves control, efficiency and customer outcomes.

My approach is direct and outcome-focused: understand the problem, define the capability required, and deliver the right people or team to achieve it. I support project engagements on a Statement of Work basis or through contingent contract resourcing. Always aiming to add value beyond the hire by guiding stakeholders through the realities of large-scale transformation and ensuring my clients are moving forward with the right model.

For me, being an Opportunity Maker means taking a front-to-back view of change and challenging the market to move faster. With Ingrained Drive, I believe every programme can be delivered better - and that the right expertise can genuinely modernise this industry.

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