I am the Partner and Associate Director on the Specialist Disciplines at Eames Consulting in the UK, specializing in claims and underwriting operations. I manage a highly successful team that supports clients and candidates across syndicates, company market insurers, MGAs, brokers, and insurtechs UK-wide.
I started my career in 2012 and, since then, have gained an extensive network, built long-standing relationships, and developed expansive market knowledge. I&rsquo;m able to partner with both my candidates and clients to provide a consultative and transparent approach, ensuring a high-quality service.
Aiming to connect with exceptional talent and provide solutions for my client's business objectives is key. I act as an advisor and intermediary to both parties, with a relationship built on honesty.
For my team, I aim to provide a platform for success. I strive to build a market-leading team with a world-class reputation. Working alongside individuals with drive and ambition and who want to become subject matter experts in their field is what drives me.
What Eames value resonates with you the most and why? Professional Expertise. I think that to really add value to the market, we need to have strong technical knowledge and be specialised in order to build a successful network and reputation.
What is it about recruitment that has kept you in the industry? I love the fast-paced nature of the work and enjoy being a subject matter expert in my field.
Typical Roles Sourced:&nbsp;
<ul>
<li>Head of Claims&nbsp;</li>
<li>Head of Claims Operations&nbsp;</li>
<li>Head of Underwriting Performance&nbsp;</li>
<li>Head of Underwriting Oversight&nbsp;</li>
<li>Head of Underwriting Operations&nbsp;</li>
<li>Claims Manager&nbsp;&nbsp;</li>
<li>Claims Operations Manager&nbsp;</li>
<li>Underwriting Performance Manager&nbsp;</li>
<li>Underwriting Oversight/Controls Manager&nbsp;</li>
<li>Underwriting Operations Manager&nbsp;</li>
<li>Head of Distribution&nbsp;&nbsp;</li>
<li>Distribution Manager / Broker Relationship Manager&nbsp;</li>
</ul>
&nbsp;

London

Sam Crayk

Specialist Disciplines

Partners

Claims & Operations

Senior Operations and Data Specialist (Lloyd's Syndicate)

Eames are currently working with an exciting reinsurance business on the appointment of a Senior Operations and Data Specialist. We are looking for someone who enjoys working with data, improving processes, and turning information into insights that support business performance. The Opportunity The Senior Associate will play a key role in managing, analysing, and improving operational data across the syndicate. Working with teams across underwriting, finance, claims, operations, and technology, you will help improve data quality, streamline processes, and develop solutions that make business activities more efficient and scalable. Key Responsibilities * Own and analyse key operational datasets, ensuring accuracy, consistency, and completeness.* Deliver reporting, analysis, and insights to support senior stakeholders and business decisions.* Manage data validation, reconciliations, controls, and quality checks.* Identify trends, investigate issues, and recommend improvements based on data findings.* Support regulatory and management reporting requirements.* Improve data processes by reducing manual activity and enhancing automation.* Work with technology teams to test and implement system improvements.* Create and maintain effective reporting tools and operational dashboards. About You You will bring: * Experience within the insurance industry, ideally in an operational, analytical, or delegated authority role.* Strong Excel skills with experience in data analysis, reconciliation, and reporting.* Experience using data tools such as Power Query, SQL, Python, or visualisation platforms is beneficial.* The ability to interpret complex datasets and communicate insights clearly.* A proactive approach to identifying improvements and creating more efficient ways of working. You will be comfortable working with multiple stakeholders and using data to influence decisions and drive operational improvements. The role requires the ability to work from the office five days per week. If this is a role of interest, please apply now or reach out to sam.crayk@eamesconsulting.com for a confidential discussion. Eames Consulting is acting as an Employment Agency in relation to this vacancy.

Senior Operations and Data Specialist (Lloyd's Syndicate)

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Sam Crayk