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Job Overview

Business Analyst (Corporate CRM)

Location: Singapore Salary: Up to SGD $120,000 per annum
Type: Permanent Contact: Hester Ho
Posted: about 1 month ago

Our Client, a leading bank in Singapore is hiring for a Business Analyst to support their customer relationship management team in the wholesale banking industry.

Key Roles and Responsibility:

To engage and assist with the business managers and users to articulate the requirements

Act as bridge between the Business and Technoloy team to translate technical requirements into functional requirements

Support the business partner as an IT partner in defining their Customer Relationship Management (CRM) strategy

Act as a consultant role to business to provide multiple solutions and initiatives

Prepare/review test scenarios and test cases, support the testing team on SIT and UAT testing.

Ensure gaps in deliverables are identified and addressed effectively, managed stakeholders expectations

 

Requirements:

Minimum 5 years of experience in the Financial Services Environment. Preferably in the Corporate /Wholesale/Institutional Banking industry.

Strong experience in implementing CRM platforms in a complex corporate environment

Composite of 70% Business Knowledge and 30% IT Knowledge in the CRM space

Understand of technology and development lifecycle in SDLC and Agile/SCRUM delivery

Strong team player, able to work under pressure with tight deadlines