An opportunity for an experienced Busines Analyst to join a market leading Retail Banking organisation on a interesting programme of work which focuses on improvements to account opening and Payments processes.
Areas of responsibility:
- Review of international cash management processes
- Review of account opening processes and specifically BACS/CHAPS payment methods
- Engagement of Front, Middle and Back Office Operational teams for Gap Analysis
- Definition of TO-BE processes
- Support implementation of new processes
- Assist with any training needs
- Documentation of all specific processes and operational documentation
Required experience:
- Must have strong end to end business analysis skillset in particular process mapping skills
- Retail/corporate banking background
- Previous experience of BACS/CHAPS payments
- Good understanding of account opening processes
- Strong stakeholder engagement skills