A global company is currently looking for Digital Business Analyst to join their Regional Digital team. As an Digital Business Analyst with the company, you will be responsible for:
- Work closely with business users and product owners to analyse, evaluate and understand business pain points/needs/opportunities, develop clear and accurate specifications to ensure that solutions/systems fully address business requirements & needs.
- Lead the requirements gathering from the business users and provide alternative solution to meet or improve the desired business objectives
- Closely collaborate with different stakeholders (Business users, partnership managers, platform/product owners etc) to capture and document business requirements
- Liaising with developers and translating technical terms to business terms for non-technical stakeholders
Requirements:
- Minimum of 5 Years experience in digital delivery as a BA working in Agile environment
- Prior experience in insurance industry & products
- Knowledge in end to end sales journey
- Knowledge on e-commerce, customer lifecycle, digital sales, customer servicing, insurance products (Desirable)
- Working knowledge of tools like Jira, Confluence, MS Projects, MS Office Suite
